Quick links
Everyday Methods
Workshops & Recipes
Facilitation Tools
Tools & Templates
Core Principles
Everyday methods
Easy tools that you can use in your every-day activities.
Customer Empathy
Customer Empathy
Practice the valuable behavior of deeply understanding your customers.
Prototyping 101
Prototyping 101
What is prototyping? And how can you use it to de-risk your solutions?
The "Rapid Prototyping" Mindset
The "Rapid Prototyping" Mindset
How to think in small experiments when testing big new ideas
Ethnographic Research
Ethnographic Research
Observe people in their context for insights that lead to desireable solutions
Ways to test (AKA "3 months, 3 days, 3 hours")
Ways to test (AKA "3 months, 3 days, 3 hours")
A great activity to do before prototyping
Killer Questions (AKA "Sprint Questions")
Killer Questions (AKA "Sprint Questions")
Important questions that will drive focus
Workshops & Recipes
Short workshops for specific challenges, and specialized sets of curated activities called "Recipes" designed to achieve more complex goals.
Level of Ambition
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Level of Ambition
Ensure the team has a shared understanding of the scope and degree of innovation desired.
"Sketching" ideas
"Sketching" ideas
Quickly turn thoughts into tangible ideas that communicate clearly with visuals
Ways to test (AKA "3 months, 3 days, 3 hours")
Ways to test (AKA "3 months, 3 days, 3 hours")
A great activity to do before prototyping
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
A set of 12 pre-prepared activities energize a group before any meeting or workshop
Lightning Demos (AKA Related Worlds)
Lightning Demos (AKA Related Worlds)
Borrow inspiration from other related worlds
Recipe: Lightning Decision Jam (LDJ)
Recipe: Lightning Decision Jam (LDJ)
A rapid decision making & problem solving workshop
Facilitation Tools
Handy tips and tricks to feel more confident and prepared to facilitate meetings, workshops and everyday collaboration activities.
Advanced Facilitation tips for virtual workshops
Advanced Facilitation tips for virtual workshops
Level-up your facilitation skills with some expert tips
Including Diverse Perspectives
Including Diverse Perspectives
Diversity enables better collaboration, innovation and decision-making.
Intro to digital collaboration
Intro to digital collaboration
An introduction to 3 virtual collaboration tools - Mural, Miro, and Microsoft Whiteboard
Mural Tutorial: Advanced Tips & Tricks
Mural Tutorial: Advanced Tips & Tricks
A learning board jam-packed with power tips and shortcuts to help you use Mural like an expert!
Cheat Sheet: Getting started with Mural
Cheat Sheet: Getting started with Mural
A quick-start reference guide to help you use Mural to collaborate with your team and others
Mural Template: 30-min decision-making
Mural Template: 30-min decision-making
A simple activity to help a group quickly align and make a decision together
Mural Template: Self-Guided Design Sprint
Mural Template: Self-Guided Design Sprint
A twist on the classic 1-week Design Sprint - When it's tricky to schedule multiple team members
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
A set of 12 pre-prepared activities energize a group before any meeting or workshop
Mural Template: Design Sprint recipe
Mural Template: Design Sprint recipe
The complete Mural board you need to run your very own 1-week Design Sprint like a pro!
Mural Template: LDJ (Lightning Decision Jam)
Mural Template: LDJ (Lightning Decision Jam)
A 1-2 hour workshop to solve problems & reach concrete decisions
Core Principles
Customer Empathy
Customer Empathy
Practice the valuable behavior of deeply understanding your customers.
Intro to digital collaboration
Intro to digital collaboration
An introduction to 3 virtual collaboration tools - Mural, Miro, and Microsoft Whiteboard
Including Diverse Perspectives
Including Diverse Perspectives
Diversity enables better collaboration, innovation and decision-making.
Prototyping 101
Prototyping 101
What is prototyping? And how can you use it to de-risk your solutions?
The "Rapid Prototyping" Mindset
The "Rapid Prototyping" Mindset
How to think in small experiments when testing big new ideas
