Methods
Design Thinking Toolkit
Design Thinking Toolkit
Methods

Methods

Quick links

Everyday Methods
Workshops & Recipes
Facilitation Training
Tools & Templates

Everyday methods

Content

30-min decision-making
30-min decision-making
Reach fast decisions collaboratively
Note & Vote
Note & Vote
A no-brainer activity to improve any meeting & make fast decisions
Impact, Effort, Action
Impact, Effort, Action
Evaluate alternatives and quickly align on action steps
Ways to test (AKA "3 days, 3 weeks, 3 hours")
Ways to test (AKA "3 days, 3 weeks, 3 hours")
A great activity to do before prototyping
How
How Might We (HMW)
A 30-min activity narrow multiple challenges
Windward & Lee
Windward & Lee
What is propelling us forward? What's holding us back?
Ethnographic Research
Ethnographic Research
Observe people in their context for insights that lead to desireable solutions
Customer Empathy
Customer Empathy
Practice the valuable behavior of deeply understanding your customers.

Workshops & Recipes

Content

30-min decision-making
30-min decision-making
Reach fast decisions collaboratively
Impact, Effort, Action
Impact, Effort, Action
Evaluate alternatives and quickly align on action steps
Ways to test (AKA "3 days, 3 weeks, 3 hours")
Ways to test (AKA "3 days, 3 weeks, 3 hours")
A great activity to do before prototyping
How
How Might We (HMW)
A 30-min activity narrow multiple challenges
"Sketching" ideas
"Sketching" ideas
Quickly turn thoughts into tangible ideas that communicate clearly with visuals
Related Worlds
Related Worlds
Get inspiration for great ideas by looking at the worlds best examples
Windward & Lee
Windward & Lee
What is propelling us forward? What's holding us back?
Stakeholder Map
Stakeholder Map
Identify business and customers critical to success
Level of Ambition
Level of Ambition
Ensure the team has a shared understanding of the scope and degree of innovation desired.
Vision Setting
Vision Setting
Focus creative solutions on an aligned vision
Ask the Experts & HMWs
Ask the Experts & HMWs
Aligning on the problem worth solving
Recipe: Design Sprint
Day 1, Activity 4
Lightning Demos
Lightning Demos (AKA Related Worlds)
Borrow inspiration from other related worlds
Recipe: Design Sprint
Day 2, Activity 1
4-Step Concept Sketch
4-Step Concept Sketch
Sketch clear recommendations for solutions
Recipe: Design Sprint
Day 2, Activity 3
Storyboard
Storyboard
Draw key moments of the test flow (comic-book style)
Recipe: Design Sprint
Day 3, Activity 4
Mural Template: 30-min decision-making
Mural Template: 30-min decision-making
A simple activity to help a group quickly align and make a decision together
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
An amazing set of 12 pre-prepared ice-breaker activities to get a group warmed up and energized before any meeting or workshop

Facilitation Training

Content

Mural Template: 30-min decision-making
Mural Template: 30-min decision-making
Cheat Sheet: Getting started with Mural
Cheat Sheet: Getting started with Mural
Mural Template: Asynchronous Design Sprint
Mural Template: Asynchronous Design Sprint
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
Mural Tutorial: Advanced Tips & Tricks
Mural Tutorial: Advanced Tips & Tricks
Mural Template: Design Sprint recipe
Mural Template: Design Sprint recipe
Champions' Tool Box
❌
Champions' Tool Box
Learnings (Interview debrief)
Learnings (Interview debrief)
Customer Interviews
Customer Interviews
Prototyping
Prototyping
The "Fake-it" Talk
The "Fake-it" Talk
User Test Flow
User Test Flow
Storyboard
Storyboard
Rumble (optional)
Rumble (optional)
Deciding on ideas
Deciding on ideas
4-Step Concept Sketch
4-Step Concept Sketch
Divide or Swarm
Divide or Swarm (optional)
Lightning Demos
Lightning Demos (AKA Related Worlds)
Choosing a "Target"
Choosing a "Target"
Ask the Experts & HMWs
Ask the Experts & HMWs
Map (AKA Customer Journey)
Map (AKA Customer Journey)
Killer Questions (AKA "Sprint Questions")
Killer Questions (AKA "Sprint Questions")
Long-Term Goal
Long-Term Goal
30-min decision-making
30-min decision-making
Using a Decider
Using a Decider
Note & Vote
Note & Vote
Intro to digital collaboration
Intro to digital collaboration
Including Diverse Perspectives
Including Diverse Perspectives
Impact, Effort, Action
Impact, Effort, Action
Prototyping 101
Prototyping 101
Ways to test (AKA "3 days, 3 weeks, 3 hours")
Ways to test (AKA "3 days, 3 weeks, 3 hours")
The "Rapid Prototyping" Mindset
The "Rapid Prototyping" Mindset
How
How Might We (HMW)
Empathy Immersion
Empathy Immersion
"Sketching" ideas
"Sketching" ideas
Related Worlds
Related Worlds
Windward & Lee
Windward & Lee
Ethnographic Research
Ethnographic Research
Customer Empathy
Customer Empathy
Advanced Facilitation tips for virtual workshops
Advanced Facilitation tips for virtual workshops
Facilitation 101
Facilitation 101
Stakeholder Map
Stakeholder Map
Level of Ambition
Level of Ambition
Vision Setting
Vision Setting
Recipe: Design Sprint
Recipe: Design Sprint
When should I apply it?
When should I apply it?
Why is it valuable?
Why is it valuable?
What is design thinking?
What is design thinking?