Workshops & Recipes
Design Thinking Toolkit
Design Thinking Toolkit
Workshops & Recipes

Workshops & Recipes

Recipes

A "Recipe" is a curated set of workshop activities packaged together to achieve a larger goal. A Recipe can take a few hours or a few days.

Content

Recipe: Design Sprint
Recipe: Design Sprint
A 1-week process to solve big innovation challenges
1 week
Mural Template: 30-min decision-making
Mural Template: 30-min decision-making
A simple activity to help a group quickly align and make a decision together
30 mins
Cheat Sheet: Getting started with Mural
Cheat Sheet: Getting started with Mural
Read this quick-start reference guide to help you get started using Mural to collaborate with your team and others
Mural Template: Asynchronous Design Sprint
Mural Template: Asynchronous Design Sprint
A twist on the classic 1-week Design Sprint recipe that can be done asynchronously when it's impossible to schedule multiple team members
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
An amazing set of 12 pre-prepared ice-breaker activities to get a group warmed up and energized before any meeting or workshop
Mural Tutorial: Advanced Tips & Tricks
Mural Tutorial: Advanced Tips & Tricks
A learning board jam packed with power tips and shortcuts to help you use Mural like an expert!
Mural Template: Design Sprint recipe
Mural Template: Design Sprint recipe
The complete Mural board you need to run your very own 1-week Design Sprint like a pro!
Champions' Tool Box
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Champions' Tool Box
Learnings (Interview debrief)
Learnings (Interview debrief)
Summarize learnings and next steps
Customer Interviews
Customer Interviews
Share the prototype with customers & learn from reactions
Prototyping
Prototyping
Create a realistic mockup to test the idea with customers
The "Fake-it" Talk
The "Fake-it" Talk
Get in the prototyping mindset: Build only what’s needed to learn!
User Test Flow
User Test Flow
Outline the storyboard at a high-level
Storyboard
Storyboard
Draw key moments of the test flow (comic-book style)
1-3 hours
Rumble (optional)
Rumble (optional)
Decide if you’ll do just one prototype or more
Deciding on ideas
Deciding on ideas
Identify the best ideas to test with customers
4-Step Concept Sketch
4-Step Concept Sketch
Sketch clear recommendations for solutions
20 mins - 1 hr
Divide or Swarm
Divide or Swarm (optional)
Option to divide multiple opportunity areas
Lightning Demos
Lightning Demos (AKA Related Worlds)
Borrow inspiration from other related worlds
1-2 hours
Choosing a "Target"
Choosing a "Target"
Defining a focus area for the rest of the Sprint
Ask the Experts & HMWs
Ask the Experts & HMWs
Aligning on the problem worth solving
Map (AKA Customer Journey)
Map (AKA Customer Journey)
Visualizing the path of the customer
Killer Questions (AKA "Sprint Questions")
Killer Questions (AKA "Sprint Questions")
Important questions that will drive focus
Long-Term Goal
Long-Term Goal
Create a shared team vision
30-min decision-making
30-min decision-making
Reach fast decisions collaboratively
30 mins
Using a Decider
Using a Decider
Take action and tie-break key decisions
Note & Vote
Note & Vote
A no-brainer activity to improve any meeting & make fast decisions
15-45 mins
Intro to digital collaboration
Intro to digital collaboration
Collocate virtually on a digital whiteboard. An introduction to virtual collaboration tools (Mural, Miro, and Microsoft Whiteboard) used by Advance Concepts and other Design Thinkers at Koch.
Including Diverse Perspectives
Including Diverse Perspectives
Diversity enables better collaboration, innovation and decision-making.
Impact, Effort, Action
Impact, Effort, Action
Evaluate alternatives and quickly align on action steps
45 mins
Prototyping 101
Prototyping 101
Prototyping is a critical component of exploratory experimentation. Think of a cook who is constantly tasting his soup to iterate, giving a taste to his kids to make improvements, that's essentially "prototyping."
Activity time: 1-6 hrs
Ways to test (AKA "3 days, 3 weeks, 3 hours")
Ways to test (AKA "3 days, 3 weeks, 3 hours")
A great activity to do before prototyping
20 mins
The "Rapid Prototyping" Mindset
The "Rapid Prototyping" Mindset
How to think in small experiments when testing big new ideas
How
How Might We (HMW)
A 30-min activity narrow multiple challenges
30 mins
Empathy Immersion
Empathy Immersion
Gain empathy firsthand by walking in your customers shoes
"Sketching" ideas
"Sketching" ideas
Quickly turn thoughts into tangible ideas that communicate clearly with visuals
20-60 mins
Related Worlds
Related Worlds
Get inspiration for great ideas by looking at the worlds best examples
1.5 hours
Windward & Lee
Windward & Lee
What is propelling us forward? What's holding us back?
20-45 mins
Ethnographic Research
Ethnographic Research
Observe people in their context for insights that lead to desireable solutions
1 hr - Multiple days
Customer Empathy
Customer Empathy
Practice the valuable behavior of deeply understanding your customers.
Advanced Facilitation tips for virtual workshops
Advanced Facilitation tips for virtual workshops
Level-up your facilitation skills with some expert tips
Facilitation 101
Facilitation 101
Learn the art of facilitating with confidence
Stakeholder Map
Stakeholder Map
Identify business and customers critical to success
Level of Ambition
Level of Ambition
Ensure the team has a shared understanding of the scope and degree of innovation desired.
Activity time: 15 mins
Vision Setting
Vision Setting
Focus creative solutions on an aligned vision
When should I apply it?
When should I apply it?
Where to start and which tools to use
Why is it valuable?
Why is it valuable?
Disruptive solutions, beloved brands, and revitalized organizations. Design Thinking is a proven approach to solve problems faster and more effectively.
What is design thinking?
What is design thinking?
Multi-session workshops to guide a team to solve important business challenges

Workshop activities

Workshops are individual activities that can be done with a group in around 1 hour or less.

Content

30-min decision-making
30-min decision-making
Reach fast decisions collaboratively
Vision Setting
Vision Setting
Focus creative solutions on an aligned vision
Level of Ambition
Level of Ambition
Ensure the team has a shared understanding of the scope and degree of innovation desired.
How
How Might We (HMW)
A 30-min activity narrow multiple challenges
Windward & Lee
Windward & Lee
What is propelling us forward? What's holding us back?
Impact, Effort, Action
Impact, Effort, Action
Evaluate alternatives and quickly align on action steps
Ways to test (AKA "3 days, 3 weeks, 3 hours")
Ways to test (AKA "3 days, 3 weeks, 3 hours")
A great activity to do before prototyping
"Sketching" ideas
"Sketching" ideas
Quickly turn thoughts into tangible ideas that communicate clearly with visuals
Related Worlds
Related Worlds
Get inspiration for great ideas by looking at the worlds best examples
Stakeholder Map
Stakeholder Map
Identify business and customers critical to success
Lightning Demos
Lightning Demos (AKA Related Worlds)
Borrow inspiration from other related worlds
Recipe: Design Sprint
Day 2, Activity 1
4-Step Concept Sketch
4-Step Concept Sketch
Sketch clear recommendations for solutions
Recipe: Design Sprint
Day 2, Activity 3
Ask the Experts & HMWs
Ask the Experts & HMWs
Aligning on the problem worth solving
Recipe: Design Sprint
Day 1, Activity 4
Mural Template: 30-min decision-making
Mural Template: 30-min decision-making
A simple activity to help a group quickly align and make a decision together
Mural template: Classic Ice-breakers
Mural template: Classic Ice-breakers
An amazing set of 12 pre-prepared ice-breaker activities to get a group warmed up and energized before any meeting or workshop
Storyboard
Storyboard
Draw key moments of the test flow (comic-book style)
Recipe: Design Sprint
Day 3, Activity 4