Customer Empathy![Customer Empathy](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/69d1616e-63a9-419d-99e4-8b3d5fd70eb2/IMG_1066/w=1920,quality=90,fit=scale-down)
Customer Empathy
Practice the valuable behavior of deeply understanding your customers.
Intro to digital collaboration![Intro to digital collaboration](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/68d8e4d8-5494-4133-89b0-f12e557205b0/5ea22f2b8558770087ce7f62_MURAL_Home_01/w=1920,quality=90,fit=scale-down)
Intro to digital collaboration
An introduction to 3 virtual collaboration tools - Mural, Miro, and Microsoft Whiteboard
Including Diverse Perspectives ![Including Diverse Perspectives](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/f4bba4c3-b0cd-44cf-9bde-6367ec8f3353/IMG_3096/w=1920,quality=90,fit=scale-down)
Including Diverse Perspectives
Diversity enables better collaboration, innovation and decision-making.
Prototyping 101![Prototyping 101](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/6f5f80d2-be87-4729-830f-5406bcc0a5d5/IMG_3328/w=1920,quality=90,fit=scale-down)
Prototyping 101
What is prototyping? And how can you use it to de-risk your solutions?
The "Rapid Prototyping" Mindset![The "Rapid Prototyping" Mindset](/_next/image?url=https%3A%2F%2Fassets.super.so%2Fcb467d48-03b6-4a6b-9a0e-a62c2265648b%2Fimages%2F8071578a-2eed-45a0-8fb4-503c08946f18.jpg&w=1920&q=90)
![The "Rapid Prototyping" Mindset](/_next/image?url=https%3A%2F%2Fassets.super.so%2Fcb467d48-03b6-4a6b-9a0e-a62c2265648b%2Fimages%2F8071578a-2eed-45a0-8fb4-503c08946f18.jpg&w=1920&q=90)
The "Rapid Prototyping" Mindset
How to think in small experiments when testing big new ideas